1. Introduction
At Rabia, we take your privacy seriously. This Privacy Policy outlines the type of personal information we may collect when you visit our website or interact with us, how we use that information, how we store it, and the choices you have regarding your data. Transparency is one of our core values, and we are committed to protecting any personal information that you choose to share with us.
This policy applies only to information collected through our website and does not extend to data collected offline or through any third-party platforms that may be linked from our site. We encourage all users to read this policy carefully before submitting any information through our contact form.
By accessing or using our website, you acknowledge and agree to the terms set forth in this Privacy Policy.
2. Information We Collect
Rabia collects only minimal personal information, and only when it is voluntarily provided by the user. We do not automatically collect personal data such as identity documents, billing details, or precise location. The types of data we may collect include:
Your name or chosen display name
Your email address
The subject and message content you submit via the contact form
The date and time of your interaction with the website
We do not use registration forms, subscription mechanisms, or account creation features. We also do not collect behavioral profiles, purchase data, financial records, or demographic details.
Additionally, we do not use forms that require login or authentication. All communication initiated by users is optional and used solely for informational and support purposes.
3. Purpose of Data Collection
The data you share with us is used only for clear and specific purposes. These include:
Providing a response to an inquiry or request you submit via the contact form
Clarifying details related to content available on the site
Addressing feedback and incorporating it into content improvements
Maintaining a history of correspondence in case further follow-up is needed
Ensuring the website content continues to meet user expectations and is easy to understand
We do not use your data for advertising, marketing, automated messaging, or behavioral targeting. Rabia does not share user data with advertisers, third-party analytics services, or affiliate networks. Our goal is to maintain a respectful and informative environment with no hidden collection or use of data.
4. Data Storage and Security
We take appropriate technical and organizational measures to ensure that any data we collect is stored securely. These measures include secure servers, encrypted communication (where applicable), and internal access limitations to ensure that only authorized personnel can view or process the data.
All submitted data is stored in a password-protected system that is monitored for integrity and unauthorized access. We do not use cloud storage providers for the storage of sensitive information and do not transfer data outside of our internal system. Data is only retained for as long as necessary to fulfill the reason for which it was collected, unless a longer retention period is required or permitted by law.
Once communication is complete, or if the information is no longer needed, it will be securely deleted from our system within a reasonable time frame.
5. Legal Basis for Processing
Under applicable data protection laws such as the General Data Protection Regulation (GDPR), we process personal data only when we have a legal basis to do so. These legal bases include:
Consent: When you voluntarily provide information to us through a form or message
Legitimate interest: When we respond to your inquiry to improve your experience and maintain communication
Compliance with legal obligations: In the rare case that we are legally required to retain or provide access to certain information
Rabia does not rely on profiling, marketing segmentation, or automated decision-making of any kind.
6. Your Rights
Depending on your location and the applicable regulations, you may have the following rights with regard to your personal data:
The right to request access to the personal data we hold about you
The right to request correction or update of your personal data
The right to request deletion of your data when it is no longer necessary
The right to object to or restrict processing under specific conditions
The right to request a copy of your data in a structured, portable format
If you wish to exercise any of these rights, please contact us at [email protected]. We will verify your request and respond within 10 business days where possible. We do not charge fees for processing requests related to your personal data, unless the request is excessive or repetitive.
7. Third-Party Services and Links
Our website may contain references or links to third-party websites, tools, or resources. These are provided for informational purposes only. Rabia has no control over and is not responsible for the content, privacy policies, or practices of third-party websites. We recommend that you review the privacy policies of any external websites you choose to visit.
We do not include any advertising or tracking elements from third-party providers, and we do not embed cookies or pixels that share user data externally.
8. Cookies and Analytics
Rabia uses only essential, minimal cookies required for website performance and basic analytics. We do not use cookies for user tracking, behavior profiling, or advertising purposes. For more details on how cookies work on our website, please refer to our dedicated Cookie Policy.
We do not collect device identifiers, location data, or browsing behavior beyond basic page visits and time on site — and only in aggregate, anonymous form, where applicable.
9. International Users
Our website is based in the United Arab Emirates and intended for audiences located in the UAE. However, users from other regions may access the site. If you are accessing Rabia from outside the UAE, please be aware that your data may be stored or processed locally according to our privacy practices.
Regardless of your location, we apply the same level of care and protection to all user data.
10. Changes to This Policy
We may revise this Privacy Policy from time to time to reflect changes in technology, legal requirements, or how we manage data. When we make updates, the revised version will be published on this page with an updated effective date at the top. Continued use of the site after changes implies acceptance of the updated terms.
We encourage users to review this policy periodically to stay informed of how Rabia protects personal information.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your data is managed, please contact us:
Rabia
7 Al Khatoum Street – Al Shamkhah – SH14 – Abu Dhabi
Phone: +971 2817 9333
Email: [email protected]
We are available to respond during regular business hours (Sunday–Thursday). Your privacy matters, and we are here to address any concerns with clarity and care.